Getting Help for an Aging Relative

“I feel very fortunate that she is able to have this,” said Mrs. Porter, 55, a flight attendant with US Airways. “There’s the comfort of knowing someone is there.”
“We do all the things that adult children would do,” said Cheryl Smith, founder and owner of Kansas City Home Care. “We become their surrogate family.”
“I’ve had one sweet old woman tell a case manager that she always takes the pink pills because that’s her favorite color. Never mind that it’s her dead husband’s pills.”
“A lot of the help care managers give is in knowing the system,” said Norman Hannay, president and owner of elder care Guides in La Jolla, Calif. “A big part of our role is not just providing care, but helping people navigate a confused, fragmented system.”

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