Seniors fret over changes in Medicare drug program
“My older brother’s a physicist, my younger brother’s a pharmacist, and I’m an engineer, and we’ve all found it to be very, very complicated,” Musch says. “I feel sorry for the mass of elderly people out there. It’s got to be very confusing for them.”
“People seem a lot more OK with it this year,” says Lynn Heskett of the Ohio Department of Insurance, who travels a 27-county area advising Medicare beneficiaries about their choices. “I haven’t had many people who were really angry.”
“They’re calling us in a panic,” she says. “They’re very confused about the process, and what they have to do.”
“It behooves me to get into a plan,” Musch says. Despite the program’s complexity, he says, “Most of the people that I talk to have been satisfied with it.”
Read more on this topic.